“Unprecedented times.”
I hear this phrase repeated by virtually every political and business leader. To people who are not in positions of power, the phrase can be intimidating. The word “unprecedented” is defined as “never been done before or known before.” It implies to those you are trying to lead that you’re not quite sure what to do—when in fact, you do. Leaders lead through the known and unknown all the time. They do it confidently and with clarity. More than that, they do it compassionately.
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